Web Producer

Web Producer

New York, NY


The Opportunity

GLAAD is seeking a Website Producer to maintain all aspects of production related to GLAAD’s website (GLAAD.org) and ensure GLAAD’s work and initiatives are represented on GLAAD’s site in engaging and creative ways. Working with various departmental staff, this role will develop, test and launch new sections and pages. The Web Producer will create new content and work across various departments to source and generate content. This position will create and execute strategies around growing web traffic and also develop and manage the technology to support GLAAD’s site. 

This role is part of GLAAD’s Communications Department which operates in a high-paced and ‘always on’ campaign style. The Web Producer will add site content in a breaking news cycle and meet deadlines that are often unexpected, immediate, and occur at off-hours.

The Web Producer will also manage special projects and updates to the organization's web presence including: search engine optimization, reporting on usage analytics, as well as design, update, and maintain websites in HTML, CSS, Java, and other programming languages. 

GLAAD will soon perform a significant update on the design and functionality of our site so individuals with experience in overseeing migrating data to new platforms are preferred. 

As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For nearly 35 years, GLAAD has been a leading force in growing LGBTQ visibility and acceptance. As Web Producer of the world’s most visible LGBTQ advocacy organization, there is high opportunity and expectation to leverage our site to create real change for LGBTQ people. GLAAD operates with support from foundations, corporations, and individuals from every corner of the United States. Our highly skilled team of more than 35 staff work out of our Headquarters in New York and an office in Los Angeles.

Key Responsibilities

  • Maintain, update, and improve GLAAD’s website, including event promotions and registration, press resources, as well as action alerts and other programmatic content
  • Develop and maintain the Drupal website, to include: creating and modifying themes as well as expanding functionality
  • Design and implement test plans, metrics, and multivariate split tests for website content
  • Work with GLAAD’s Development and Fundraising, Operations, and GLAAD Media Institute teams to create registration forms, fundraising pages, and other pages as needed
  • Execute best practices for online donations and fundraising plans for GLAAD’s site 
  • Compile statistics, analysis and reports on the performance of website
  • Work with our graphic design team to develop content that maximizes engagement
  • Update and refresh older pages and sections of the site; assign updates to text to relevant staff members 
  • Test web pages across browsers and mobile to ensure cross-browser functionality
  • Lead work to consistency in branding and style across online platforms
  • Manage multiple tasks simultaneously in fast-paced work environment
  • Support other functions of GLAAD's across all departments


Candidate Profile | Competencies | Personal Qualities

The ideal candidate should possess the following experience, competencies and personal qualities:

Experience | Education:

  • Required: 5 years related experience as a web manager/designer


Competencies | Personal qualities

  • Required: Demonstrated ability to code HTML with and without an HTML editor; must be able to code HTML and have a proficient understanding of web markup, including HTML5, CSS3, and Javascript
  • Required: Ability to troubleshoot HTML errors and test across platforms
  • Required: Ability to work well under pressure and meet deadlines
  • Required: Experience with Drupal and/or other web content management systems (CMS) specifically creating and modifying themes.
  • Experience with image editing/resizing using Photoshop
  • Experience with CSS, SCSS and Liquid markup.
  • PHP/MySQL and/or Javascript experience
  • Google Analytics and/or Google AdWords experience
  • Excellent organizational skills, attention to detail, and project management skills
  • Excellent communication and proofreading skills
  • Experience using Microsoft Office
  • Experience with donor databases; such as The Raiser's Edge
  • Demonstrated commitment to LGBTQ issues; commitment to GLAAD's mission, goals and work
  • Experience with LGBTQ language and terminology preferred



The Web Producer reports to GLAAD’s Associate Director of Digital Communications.


Salary commensurate with experience. Benefits include 403B retirement plan participation; Escalating paid vacation leave beginning with three+ weeks; Flexible Work Arrangements program; and organization paid health benefits including medical, dental, vision, life, EAP, long-term disability insurance and flexible spending. GLAAD is a business casual dress environment. 

GLAAD Is An Equal Opportunity Employer 

GLAAD is committed to providing equal opportunity to all employees and applicants for employment without regard to race, religious creed, color, gender identity, gender expression, age, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, sexual orientation, height and weight, or other personal characteristics as may be protected by applicable law. 

Statement on Diversity: 

GLAAD was established with the premise that expanding diversity within the organization enhances the work experience and furthers the understanding of the entire mission that GLAAD is based upon. An atmosphere of civility and mutual respect towards difference is indispensable to the work process and enables the free interchange of ideas that is the basis of a successful organization. These differences may be cultural, ethnic, religious, intellectual, ideological or political. Each of these qualities is integral to the identity we form as individuals, and all are essential to creating a vibrant workforce here at GLAAD comprised of individuals with unique perspectives and backgrounds. GLAAD has committed itself to a workforce of inclusion, respect for difference, and fairness, and guarantees the same rights to all its employees to ensure the fullest degree of success within the organization.

To Apply: 

Send cover letter and resume to jobs@glaad.org.