Vice President of Communications

Vice President of Communications

New York, NY


As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For over 35 years, GLAAD has been a dynamic media force rewriting the script for LGBTQ acceptance. Our work tackles tough issues that shape the narrative and provoke dialogue that leads to cultural change.

The work of GLAAD is a campaign-style work environment that operates on a breaking news cycle; there is always a high level of energy, and rapid activity for everyone in the organization; preparing for the next events/activities to accomplish our important media advocacy work, challenging anti-LGBTQ rhetoric and changing hearts and minds about our need for full equality. Staff members are expected to consciously and continuously promote the mission, values, programs, and impact of the organization when presented with opportunities for participating in membership development and reaching out to personal connections on behalf of GLAAD.


The Vice President of Communications will be a highly experienced, self-driven and entrepreneurial communications leader and will serve as a key strategic thought and operational partner to the Chief Communications Officer in advancing GLAAD’s brand communications/PR activities, advocacy campaigns, and programs.  This position will both support and direct GLAAD's external communications to grow visibility of GLAAD and LGBTQ people and issues with a wide variety of audiences, including mainstream news and entertainment media outlets, and the public at large. Working in close partnership with the Chief Communications Officer, the Vice President will be the number two leader overseeing the Corporate Communications, Social Media, and Creative departments and will spearhead GLAAD's extensive media relations efforts, including cultivating a wide network of top-level media contacts and influencers. This position will also develop and implement content and strategic public engagement initiatives that lead to large-scale impact for the LGBTQ community. The person occupying this role must have a keen sense for risk assessment as well as the ability to develop and articulate crisis strategies at a moment's notice. GLAAD’s PR and communications go beyond brand awareness for the organization and often shape LGBTQ issues and educate the general public about LGBTQ issues or breaking news so knowledge and passion for LGBTQ people and issues is critical. This position will also collaborate with other departments including GLAAD’s News and Rapid Response team in developing communications plans and broader strategies to advance department goals, including the GLAAD Media Awards production team.

ESSENTIAL FUNCTIONS & Responsibilities

Strategy, Vision & Leadership

  • Work alongside GLAAD's Chief Communications Officer, help set the vison for, implement, and execute a comprehensive focused communications and brand/PR strategy that supports the goals set in GLAAD’s Strategic Plan as well as the Annual Department workplan.
  • Spearhead the organization's day-to-day media relations, both proactive and reactive, including cultivating an extensive network of news contacts across social media and media platforms; draftingpress releases, media advisories, press statements, talking points, and opinion pieces; and prepping and staffing executive leadership for interviews, speaking engagements, and other .
  • In collaboration with GLAAD’s News/Rapid Response and GLAAD Media Institute programs, develop and implement multi-faceted, high-impact campaigns across all GLAAD programmatic areas that focus on impact and accelerating LGBTQ acceptance in an evergreen way, as well as around key events and dates including Spirit Day, Pride month, and Transgender Awareness Week.
  • Respond to inquiries from the wide variety of media outlets that reach out to GLAAD for responses and/or assistance in covering LGBTQ people and issues
  • Plan and direct a coordinated public relations and communications strategy in support of GLAAD’s priorities, amplifying GLAAD’s programming and ensuring greater visibility of GLAAD’s core messaging. This includes overseeing the identification and prioritization of key target audiences, and managing data to inform the GLAAD brand, communications and marketing strategies to achieve increased awareness and engagement with issues that further advance LGBTQ acceptance.
  • Attract, engage, and maintain high impact relationships with multiple and varied media sources and other key stakeholders.
  • Work with Social Media/Web Site and Creative Departments to grow GLAAD’s brand, social following, and web traffic.
  • Serve as producer of GLAAD Media Awards, working with the Communications team on nominations, honorees, award recipients and the stage show.
  • Responsible for media attention around key GLAAD reports, events including the GLAAD Media Awards, and responding to select breaking news items in real time that elevate GLAAD's visibility and key messaging on LGBTQ issues.
  • Serve as an ambassador and representative of GLAAD’s mission and core work in media interviews and at key progressive, communications, and LGBTQ conferences and events.

Communication Operations, Program Planning & Execution

  • Identify a diverse range of opportunities for GLAAD leadership to be represented in media outlets and at local and national events to promote GLAAD’s platform and core work of LGTBTQ acceptance.
  • Develop and expand the number of relationships with key media sources and influencers both locally and nationally to leverage significant news coverage and broad support around issues impacting the LGBTQ community.
  • Provide inspiring, strategic direction and oversight of Division leadership including GLAAD’s Creative Director, Director of Digital Communications, PR staff, and external PR firm partners in helping to help set the vision and standards for GLAAD’s brand identity, marketing and PR work, creative programming, GLAAD videos, web site and social media presence.
  • Develop and implement a media engagement strategy including diverse media outlets that drive digital and original content to help amplify GLAAD’s ideas, research and messaging as well as engagement with the LGBTQ community.
  • Promote the GLAAD culture and performance expectations across the Communications team.
  • Develop and track KPI and other metrics to help evaluate and substantiate the impact of GLAAD’s programming and influence on issues of importance to the LGBTQ community.
  • Prepare progress reports, quarterly reviews, and other strategic presentations to inform GLAAD leadership of the impact and outcomes of communication and media activities and programming. 

Perform other duties as may be assigned by the Chief Communications Officer


  • Bachelor’s degree in Communications, Marketing or related field.  
  • 12-15 years’ experience with a proven track record of increasing leadership responsibility for the communication and/or brand/PR operations for a PR/communications firm, substantial corporate brand or a cause-driven, advocacy or social impact organization.
  • Significant experience working with local and national media: print, broadcast, digital, and social
  • Demonstrated portfolio of successfully developing proactive, creative communications and media campaigns and events.


  • A keen understanding of the of the power and resources of high impact communications and PR strategies and programs and how to align them to influence diverse public audiences.
  • A natural and inspiring leader with a flair for creativity and drive for innovation.   
  • Superior interpersonal and client relationship building and engagement skills.
  • Exceptionally strong writing and presentation skills that enable you to effectively persuade, engage and influence diverse stakeholders.
  • A highly skilled project leader with meticulous attention to detail and ability to manage multiple projects and adapt to changing organizational priorities
  • The ability to thrive in a fluid, dynamic, exceptionally fast paced, and creative campaign-style environment
  • Able to work independently and own scope of responsibility in addition to working collaboratively with teams across the organization.
  • Critical thinker and relentlessly creative and decisive problem solver driven to success and making a difference.
  • An intimate understanding of issues impacting the LGBTQ community combined with a passion for and commitment to GLAAD’ mission and core work promoting LGBTQ acceptance.  

Physical RequiRements & Working Conditions

  • Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer.
  • Willingness to travel within the city and nationally as necessary; and work alternative work schedules and remotely as needed, including nights/weekends.

Disclaimer:  This job description is meant to describe the general nature and level of work to be performed in this job and is not intended to be inclusive of all the assigned functions, responsibilities, or aspects of the job. GLAAD may at its sole discretion amend this job description at any time with or without notice.

Employees must be able to perform the essential functions of the job satisfactorily and if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. 

GLAAD Is An Equal Opportunity Employer 

GLAAD is committed to providing equal opportunity to all employees and applicants for employment without regard to race, religious creed, color, gender identity, gender expression, age, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, sexual orientation, height and weight, or other personal characteristics as may be protected by applicable law. We especially encourage members of historically underrepresented communities to apply, including LGBTQ people, women, people of color, and people with disabilities.

Committment to Diversity

GLAAD was established with the premise that expanding diversity within the organization enhances the work experience and furthers the understanding of the entire mission that GLAAD is based upon. An atmosphere of civility and mutual respect towards difference is indispensable to the work process and enables the free interchange of ideas that is the basis of a successful organization. These differences may be cultural, ethnic, religious, intellectual, ideological or political. Each of these qualities is integral to the identity we form as individuals, and all are essential to creating a vibrant workforce here at GLAAD comprised of individuals with unique perspectives and backgrounds. GLAAD has committed itself to a workforce of inclusion, respect for difference, and fairness, and guarantees the same rights to all its employees to ensure the fullest degree of success within the organization.


Competitive salary commensurate with experience. Benefits include 403(b) retirement plan participation; escalating vacation beginning with 17 days, paid sick and personal days and holidays; and organization-paid health benefits, including medical, dental, vison healthcare and dependent options; flex spending accounts, and life and long-term disability insurance.

To Apply:

GLAAD is being assisted in this appointment process by the executive search firm Society. Interested candidates can get more information about the position and the application process here link .