People, Talent & Culture Associate

People, Talent & Culture Associate


As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For over 35 years, GLAAD has been a dynamic media force rewriting the script for LGBTQ acceptance. Our work tackles tough issues that shape the narrative and provoke dialogue that leads to cultural change. 

The work of GLAAD resembles a campaign-style work environment; there is always a high level of energy, excitement and activity for everyone in the organization; preparing for the next events/activities to accomplish our important media advocacy work, challenging anti-LGBTQ rhetoric and changing hearts and minds about our need for full equality. Staff members are expected to consciously and continuously promote the mission, values, programs, and impact of the organization when presented with opportunities for participating in membership development and reaching out to personal connections on behalf of GLAAD.


The People, Talent & Culture Associate reports directly to the Director of People, Talent & Culture and is a key partner responsible for supporting all best practice people, talent and culture activities and programs that help foster a superior workplace culture at GLAAD. This is an exceptional career opportunity for a talented HR professional with strong administrative skills across a number of HR/People areas and a natural ability to positively engage and support staff across all touchpoints of their employment experience with GLAAD. 


People Operations

  • Assist in the drafting, updating, communication and implementation of policies, practices and systems that support all people, talent and culture initiatives and programs.

  • Collaborate and coordinate HR transactions with the PEO supporting the GLAAD organization in the areas relating to time records and payroll, recruitment and onboarding, performance management, benefits and compensation

  • Support the Director in ensuring that all HR/People practices, policies are current, maintained and fully compliant with applicable employment law and regulatory standards. 

  • With a commitment to providing superior employee service, serve as the first point of contact for employee inquiries regarding benefits, policies, programs and other general HR/People matters

  • Help coordinate all people data and analytics including key performance indicators across all HR/People programs and activities to inform future decision-making.

Recruitment & Onboarding

  • Support the Director of People, Talent & Culture with all systems, processes and activities supporting recruitment, hiring and the onboarding experience for new employees.

  • Coordinate recruitment activities including administration of the Applicant Tracking System, job postings, candidate research, sourcing, screening and assessment, reference consults and the preparation of employment offers to candidates.

  • Coordinate the onboarding program of all new employees including relevant compliance training, benefit enrollment and general orientation to the GLAAD. 

  • Conduct offboarding interviews and feedback surveys with employees to gauge reasons for leaving the organization and summarize relevant data points for future HR/People planning.

Staff Engagement & Culture

  • Cultivate and foster positive relationships with all staff across the organization helping them to navigate and access resources and information about HR policies and sensitive HR issues.

  • Serve as ambassador of the GLAAD organization culture and assist in the management of projects and programs that increase employee engagement, learning and development, job satisfaction and retention. 

  • In collaboration with the Operations Coordinator, coordinate GLAAD’s Internship Program and staff engagement activities including the “All-Staff” and monthly strategy & planning Meetings. 

  • Assist the Director in implementing the performance management program and be available to coach staff on performance issues, learning and employee development goals and plans.  

  • Provide support of GLAAD’s Diversity, Equity and Inclusion program and DEI Council including coordination of communications, collecting data and measuring impact of race equity and inclusion efforts across the organization. 

Perform other duties as may be assigned by the Director of People, Talent & Culture and/or the COO.



  • Bachelor’s Degree ( B.A. or B.S.) from an accredited college or university.

  • 2-5 years’ generalist HR/People Operations experience, preferably in a mission-driven nonprofit organization with a focus on recruitment, onboarding and employee engagement. 


  • Generalist knowledge across the core areas of HR/People Operations

  • Superior people and relationship building skills with the ability to engender the trust and confidence of a diverse and engaged staff and provide superior and responsive service at all times.

  • A sense of humor, positive can-do attitude and the humility to regularly incorporate feedback from others.

  • Proficiency and comfort working with automated HR technologies to support payroll, benefits, compensation and recruitment activities

  • Exceptional organizational and project management skills, including superior attention to detail.

  • Flexibility and an ability to work collaboratively in a fast-paced environment that values participation and consensus. 

  • Able to meet multiple time-sensitive deadlines and handle confidential information in a discreet and professional manner.

  • Ability to work both independently and under supervision in a fast-paced, goal-oriented team environment.

  • Strong commitment and passion for GLAAD’s mission and core values.


  • Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer.

  • Willingness to travel within the city and nationally as necessary; and work alternative work schedules and remotely as needed, including nights/weekends. 

  • Ability to work outdoors and indoors in a variety of weather and temperature conditions.

Disclaimer:  This job description is meant to describe the general nature and level of work to be performed in this job and is not intended to be inclusive of all the assigned functions, responsibilities, or aspects of the job. GLAAD may at its sole discretion amend this job description at any time with or without notice. 

Employees must be able to perform the essential functions of the job satisfactorily and if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.  



GLAAD is committed to providing equal opportunity to all employees and applicants for employment without regard to race, religious creed, color, gender identity, gender expression, age, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, sexual orientation, height and weight, or other personal characteristics as may be protected by applicable law. We especially encourage members of historically underrepresented communities to apply, including LGBTQ people, women, people of color, and people with disabilities.


GLAAD was established with the premise that expanding diversity within the organization enhances the work experience and furthers the understanding of the entire mission that GLAAD is based upon. An atmosphere of civility and mutual respect towards difference is indispensable to the work process and enables the free interchange of ideas that is the basis of a successful organization. These differences may be cultural, ethnic, religious, intellectual, ideological or political. Each of these qualities is integral to the identity we form as individuals, and all are essential to creating a vibrant workforce here at GLAAD comprised of individuals with unique perspectives and backgrounds. GLAAD has committed itself to a workforce of inclusion, respect for difference, and fairness, and guarantees the same rights to all its employees to ensure the fullest degree of success within the organization.


Competitive salary commensurate with experience. Benefits include 403(b) retirement plan participation; escalating vacation beginning with 17 days, paid sick and personal days and holidays; and organization-paid health benefits, including medical, dental, vison healthcare and dependent options; flex spending accounts, and life and long-term disability insurance. 


Interested candidates should submit a cover letter and resume to