Major Gifts Officer

Major Gifts Officer

Los Angeles, CA or New York, NY

Job Summary

Based in New York City or Los Angeles and reporting to the Chief Development Officer, the Major Gifts Officer is responsible for major gift revenue and management of the GLAAD Shareholder's Circle, GLAAD's major donor program. The Major Gifts Officer is part of a national team responsible for raising in excess of $2.65 million annually in major gifts and membership, with plans to significantly increase that amount in coming years. As a donor-centered relationship manager responsible for fulfillment of benefits, donor communication and connection to the organization, the Major Gifts Officer will engage in stewarding, identifying, cultivating, and soliciting donors, often with our active and involved local Leadership Councils and Board of Directors.

The GLAAD work environment resembles campaign-style, with a high level of energy, excitement and activity for everyone in the organization. We are always preparing for the next events and activities to accomplish our important media advocacy work in pursuit of full equality, value, and inclusion for LGBT people. Staff members are expected to consciously and continuously promote the mission, values, programs, and impact of the organization when presented with opportunities for participating in membership development and reaching out to personal connections on behalf of GLAAD.

This position is based in GLAAD's New York or LA office with some domestic travel required.

Impact Statement

Since 1985, GLAAD has operated on a successful model of media advocacy – shaping and changing American culture surrounding the LGBT community through the words and images shown in the print, digital, and entertainment media. As the definition and reach of media has grown, so too has GLAAD's scope of work including images in advertising, and digital/new media. In addition, with the ever-rising rates in international syndication and consumption of American media, and with the growing prominence of major international sporting and media events, like the Olympics, GLAAD's global footprint continues to expand. By promoting fair and accurate representations of LGBT people, GLAAD has played a vital role in moving public opinion in favor of LGBT equality globally. GLAAD executes not only its own cadre of successful programs, but also partners with organizations, corporations, and individuals across the country and around the world to share resources, provide media training, and create communications strategies to further promote equality through the stories and images of LGBT people.

Job Responsibilities

  • Identify, cultivate, solicit and steward Shareholders Circle members with a personal major gifts annual goal of $600,000+ from donors, including renewals, upgrades, and first-time gifts;
  • Responsible for rebuilding the network of Shareholder's Circle members;
  • Support senior staff, the Board of Directors, and local Leadership Councils in their major gift fundraising efforts including coaching, coordinating cultivation and solicitation meetings, preparing briefings and reports, and providing follow-up as needed;
  • Work with the Director of Annual Giving to manage the major gifts process, design and implement specific campaigns, and conduct outreach efforts, including fulfillment of benefits;
  • Develop and manage a comprehensive communications plan for major donors;
  • Draft stewardship and solicitation mailings, renewals, proposals, e-appeals, and prepare gift acknowledgement in organization and event publications;
  • Conduct research on prospective and current major donors;
  • Learn all aspects of the GLAAD major gifts programs and the roster of current major donors;
  • Prepare reports and update reporting tracker as requested by the Director of Annual Giving;
  • Oversee the creation and monitoring of successful cultivation, solicitation and appreciation events in collaboration with the GLAAD events team, local Leadership Councils, and the Board of Directors;
  • A commitment to GLAAD’s mission and an understanding of its complex programs;
  • Complete other tasks as requested.


  • Required: A minimum of five years of demonstrated success as a front-line fundraiser who has consistently met and/or exceeded annual revenue goals and demonstrates progressively more responsibility over time, with an emphasis on securing individual major donor contributions and planning donor events;
  • Required: A proven track record of prospecting, cultivating, and closing annual gifts of up to $5,000 or more;
  • Required: A proven track record of successfully working with volunteer leaders and self-governing volunteer committees;
  • Required: A proven track record of well-honed skills in developing long-term donor cultivation and solicitation strategies;
  • Bachelor’s degree from an accredited college or university;
  • Strong interpersonal and diplomacy skills including significant direct donor interaction;
  • Exceptional oral and written communication skills;
  • Excellent organizational and time management skills, including attention to detail and monitoring progress toward goals;
  • Ability and willingness to travel locally and nationally, as well as work nights and weekends as needed for events or deadlines;
  • Experience managing donor bundling events;
  • Understanding of ethical standards and current fundraising principles;
  • Initiative and independence, combined with the ability to work well as part of a team;
  • Ability to set priorities, manage several projects simultaneously, and be successful under pressure;
  • Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve GLAAD's goals;
  • Proficiency in Word, Excel, and PowerPoint. Must have knowledge of fundraising software, preferably Raisers' Edge.


The Major Gifts Officer reports directly to the Chief Development Officer and does not supervise any staff currently. This position may, from time to time, supervise fellows and/or interns and volunteers.


Salary is commensurate with experience. Benefits include: 403(b) retirement plan; escalating vacation beginning with three weeks; paid sick, personal days and holidays; and organization- paid health benefits for employees including medical, dental, vision; flex spending accounts; employee assistance program; and life and long-term disability insurance.


  • Applications MUST include resume, cover letter & salary requirements to be considered.
  • GLAAD does not have the ability at this time to provide sponsorship for this position.
  • GLAAD does not have the ability to provide relocation benefits to candidates.
  • GLAAD is a business casual dress environment.
  • Candidates MUST be able to pass both financial and criminal background check.
  • The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are described above. They may be subject to change at any time due to reasonable accommodation or other reasons.

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