Over a year ago I wrote about the travesty done to a young professional gay couple from Norfolk by employees of United/Continental Airlines at George Bush Intercontinental Airport in Houston, Texas. Employees removed a sex toy from the couple’s luggage, taped it to the top of the bag, and sent it down the baggage carousel.
In response to demand letters, the leadership of the airline basically “flipped” the bird to these innocent victims and victimized them yet again - even though United/Continental Airlines claims to be LGBT friendly through their involvement with the National Gay and Lesbian Chamber of Commerce (at all times relevant to this story, the couple have themselves been members of the NGLCC).
As the saying goes, actions speak louder than words. And Continental’s actions have spoken volumes. The tape on the bag pictured above clearly reads “Continental Airlines” and tellingly, the zipper on the bag was undamaged, so that there was no legitimate basis for taping up the bag while unzipped.