Donor Services Internship - Los Angeles

The Donor Services Intern will support GLAAD's Development Department by providing vital administrative support to the Donor Services team with data management and gift processing. The Donor Services Intern will also assist the Associate Director of Donor Services and the Donor Services Manager with management of online gifts, gift processing and data management of new and existing donors as well as managing the ongoing pledge collection mailing project.

The Donor Services Intern will have the opportunity to develop valuable database experience while working in a fun, fast paced and energetic work environment. These skills are very valuable for a student wishing to pursue a career in marketing and fundraising both in a non-profit or business environment. 

Responsibilities

• Manage small mail campaigns.
• Lead administrative position on gift processing from receiving to oversight of the decline letter process.
• Data analysis and report compilation as well as database maintenance.
• Provide administrative and clerical support including but not limited to: drafting, editing and proofreading correspondence and proposals; general word processing and spreadsheet support: heavy data entry, mailings, filing, copying, and faxing
• Follow up daily on member correspondence via email, phone, and postal mail.
• Complete other tasks as assigned.
• Attend regular staff meetings. 

Qualifications:

• Strong organizational skills, ability to manage multiple tasks to meet deadlines, acute eye for detail and desire to be a self-starter.
• Outstanding written and oral communication skills.
• Experience managing research and data.
• Working knowledge of basic math: arithmetic, percents, ratio etc.
• Ability to use great discretion when necessary.
• Ability to think strategically and creatively.
• Confident, professional phone manner for dealing with donors.
• Computer proficiency in word processing, database work, spreadsheets, email and Internet research.
• Knowledge of and commitment to lesbian, gay, bisexual and transgender issues.
• Inclusiveness is a vital part of GLAAD's work. Candidates must have skills necessary to collaborate within a diverse and inclusive environment. 

PLEASE NOTE: Applicants must be enrolled in a degree program at least half-time as a graduate or undergraduate student.

Contact:

Name: Human Resources (no phone calls, please)
Email: jobs@glaad.org

The following MUST be included in your application:
1. A cover letter outlining your interest and experience specific to this position
2. A current resume

The title of the position (such as "Donor Services Intern") MUST appear in the first line of the email. GLAAD will accept applications until filled.

Other Notes:

• GLAAD does not have the ability to provide relocation benefits to interested parties.
• GLAAD is a business casual dress environment.
• Candidates MUST be able to pass a criminal background check.
• The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified.
• Management reserves the right to revise or amend duties at any time.
• This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.
• Selections are made as the applicant pool allows and continue until the position is filled.

Mission
The Gay & Lesbian Alliance Against Defamation (GLAAD) amplifies the voice of the LGBT community by empowering real people to share their stories, holding the media accountable for the words and images they present, and helping grassroots organizations communicate effectively. By ensuring that the stories of LGBT people are heard through the media, GLAAD promotes understanding, increases acceptance, and advances equality, promotes the fair, accurate and inclusive representation of people and events in the media as a means of combating homophobia and all forms of discrimination based on sexual orientation or identity.

GLAAD is an Equal Opportunity Employer